Terms of Use

These Terms of Use (the “Terms”) set forth the conditions for using the official website “a-soft.info” (the “Site”) and the iOS applications distributed on the App Store (the “Apps”) by A-Soft (“we”, “us” or “our”).

This English version is provided for reference purposes only. The Japanese version of these Terms shall prevail in all respects.

These Terms apply in common to all of our Apps. In addition, the annex (app-specific provisions) set out at the end of these Terms applies to the relevant App; in the event of any inconsistency between the main text and the annex, the annex prevails.

Article 1 (Application and Agreement)

  1. These Terms apply to all relationships between us and users regarding the use of the Site and the Apps.
  2. Users are deemed to have agreed to these Terms upon downloading or using the Apps.
  3. The license to use the Apps is governed by Apple’s standard Licensed Application End User License Agreement, which these Terms supplement.
  4. Any annex attached to these Terms forms an integral part of them.
  5. If a user is a minor, the App should be used with the consent of a parent or other legal representative.

Article 2 (Data Storage and Backup)

  1. Data created and saved in the Apps is stored on the user’s device (including external services contracted by the user, such as iCloud, depending on the user’s settings). We do not store such data on our own servers.
  2. Users are responsible for managing and backing up their own data.
  3. We are under no obligation to back up, recover or restore data in the Apps.
  4. If an App is deleted (uninstalled) from the device, the data it stored on that device is deleted. We are unable to restore it.
  5. When an App is updated, data created by an earlier version may be migrated automatically to a new format. Such migration takes place on the device, but we recommend creating a backup before updating.
  6. Unless expressly stated otherwise, backup files and export files produced by the Apps are not encrypted. Users are responsible for choosing and managing where such files are stored and with whom they are shared.
  7. Restoring from a backup and importing data may replace existing data. Such operations cannot be undone.

Article 3 (Stored Content and Sensitive Information)

  1. Rights to, and responsibility for, the content a user saves in the Apps belong to the user. We neither collect nor view such content.
  2. An App may not provide any in-app password lock. Users are responsible for protecting their devices themselves, for example with a device passcode, Face ID / Touch ID, or device encryption.
  3. We do not recommend storing passwords, credit card numbers, national identification numbers, health or medical information, or other sensitive information in the Apps. If a user chooses to store such information, the user is responsible for managing it.
  4. If a user stores personal information or other information relating to third parties, the user is responsible for compliance with the Act on the Protection of Personal Information and any other applicable laws.
  5. Before transferring, trading in, sending for repair, returning or disposing of a device, or otherwise allowing a third party to handle it, users should delete their data and take any other necessary measures.

Article 4 (Features That Involve Communication)

  1. The Apps may communicate with our servers or those of third parties in order to display announcements, list our other apps, deliver advertisements and process in-app purchases.
  2. Such communication never transmits to us the data stored in the Apps (including notes and other entered content, images and location data). The information we do receive is described in our Privacy Policy.
  3. When the inquiry feature is used, a diagnostic log may be attached in order to investigate a problem. Such a log may contain records of operations and file names; users can review it and delete it before sending.
  4. If an App opens an external service such as a map, the App Store or a website, that service is governed by the terms and privacy policy of its own provider.

Article 5 (Purchases and Refunds)

  1. Purchases of paid features in the Apps (in-app purchases) are made through Apple’s App Store payment system and are subject to the Apple Media Services Terms and Conditions.
  2. Refunds are handled in accordance with Apple’s policies, and we are unable to process refunds directly.
  3. Non-consumable in-app purchases (such as ad removal) can be restored without repurchase via “Restore Purchases” under the same Apple Account.
  4. In-app purchases are tied to the Apple Account used at the time of purchase. Purchase history cannot be transferred to a different Apple Account.
  5. We may change the content or the price of features offered as in-app purchases. However, we will not withdraw, at our own convenience, a non-consumable feature already purchased as it was offered at the time of purchase.

Article 6 (Advertisements)

The Apps may display advertisements delivered by third parties. The content of such advertisements is provided by the ad networks, and we make no warranty regarding it. If the ad-removal in-app purchase has been made, no advertisements are displayed in the App. For details of the ad networks and the handling of advertising identifiers, please see our Privacy Policy.

Article 7 (Intellectual Property)

  1. All copyrights, trademarks and other intellectual property rights relating to the Site and the Apps belong to us or to third parties holding legitimate rights.
  2. Rights to data created by users in the Apps belong to the users.

Article 8 (Prohibited Acts)

Users must not engage in any of the following:

  1. Reverse engineering, decompiling or disassembling the Apps (except to the extent permitted by law);
  2. Copying, redistributing, reselling or lending the Apps or the contents of the Site;
  3. Infringing the rights or interests of us or any third party;
  4. Acts that violate laws or public order and morals;
  5. Storing in the Apps, or transmitting by means of the Apps, information that violates laws or infringes the rights of third parties;
  6. Interfering with or improperly modifying the operation of the Apps, or placing an excessive load on our servers.

Article 9 (Support)

  1. We provide support to the extent reasonably possible, free of charge, at staff@a-soft.info and on the support pages of the Site.
  2. We do not guarantee data recovery work, the resolution of problems specific to a user’s own environment, or a response within any particular period.
  3. Support is provided in Japanese or English.

Article 10 (Changes, Suspension and Termination)

  1. We may change the contents of, suspend or terminate the Apps and the Site with prior notice to users; provided, however, that in urgent and unavoidable cases we may suspend them without notice.
  2. Our liability for damages incurred by users as a result of the measures in the preceding paragraph is governed by the following Article.
  3. Even if distribution of an App ends, the App already installed and the data on the device are not deleted immediately. However, the App may cease to function due to OS updates or similar changes.

Article 11 (Disclaimer)

  1. We are not liable for damages incurred by users arising from any of the following, except where attributable to us:
    1. Failures caused by the user’s device, OS, other applications or network environment;
    2. OS updates, device initialization, breakdown or loss, device replacement, insufficient storage or other changes in the user’s environment;
    3. Failures, specification changes or discontinuation of services provided by Apple or other third parties (such as iCloud and ad-delivery services);
    4. Loss or alteration of data, or disclosure of data to third parties, resulting from the user’s own operation of the App (including deleting data, restoring from or overwriting with a backup, exchanging data with other apps, and exporting files and sharing them);
    5. Defects in, or specification changes to, other applications that exchange data with the App.
  2. If a user incurs damages, including loss or corruption of data, due to a defect in the Apps or any other cause attributable to us, we will be liable for compensation within the scope of direct and actual damages that would ordinarily arise. However, except in cases of our willful misconduct or gross negligence, the total amount of compensation shall not exceed the total consideration paid by the user in connection with the App during the one year preceding the occurrence of the damages (or 1,000 Japanese yen if no payment has been made).
  3. The Apps are not intended to be the sole means of storing data that is required to be retained for business or legal purposes, or data whose loss would have a serious impact. Such data should also be kept by other means.

Article 12 (Amendment of the Terms)

  1. We may amend these Terms in accordance with Article 548-4 of the Civil Code of Japan (modification of standard terms of contract) where the amendment conforms to the general interest of users, or where it is not contrary to the purpose of the contract and is reasonable.
  2. When amending these Terms, we will announce the amended Terms and their effective date on the Site a reasonable period in advance.

Article 13 (Severability)

Even if any provision of these Terms or part thereof is held invalid or unenforceable, the remainder of these Terms shall continue in full force and effect.

Article 14 (Governing Law and Jurisdiction)

  1. These Terms are governed by and construed in accordance with the laws of Japan.
  2. Any dispute arising between us and a user in connection with the Apps, the Site or these Terms shall be subject to the exclusive jurisdiction of the Osaka District Court or the Osaka Summary Court as the court of first instance, depending on the amount in dispute.

Contact

If you have any questions regarding these Terms, please contact us at staff@a-soft.info.

Annex 1: Provisions Specific to the Note App “A-Note”

This Annex applies to our note-taking app “A-Note” (the “App” in this Annex).

  1. Data stored. The App stores note text, groups and display settings, attached images, location data added to notes, dates and times, and words used for input completion, all on the user’s device. None of this is sent to our servers.
  2. App lock. The App does not provide an in-app password lock. Anyone who can unlock the device can read the notes. Protecting the device with a passcode or similar measure is the user’s responsibility.
  3. Location. A note can record the current location. Recorded location data is included when a note is exported, shared or backed up. Recording location is optional, and permission can be revoked at any time in the device settings.
  4. Photos and camera. Images attached to notes are copied into the App. Deleting the original photo from the Photos app does not remove the copy held by the App.
  5. Backup and export files. The backup (ZIP) and text export files created by the App are not encrypted and contain note text, images and location data as they are. Choosing and managing the destination (the Files app, iCloud Drive, an email recipient and so on) is the user’s responsibility.
  6. Access from a computer. The App supports file sharing when the device is connected to a computer. Anyone who can unlock the device can view attached images and exported files from a computer.
  7. Restoring cannot be undone. Restoring from a backup, and some import operations, replace existing data. These operations cannot be undone. Please create a backup of the current data first.
  8. Exchanging data with other apps. The App can exchange data with our compatible apps (such as A-Calc, CCList, P-Chord, G-Chord and U-Chord) through a shared area on the same device. An exchange takes place only when the user performs the corresponding operation in each app. Data that has been transferred comes under the control of the receiving app, and data in the shared area is retained as long as any of the apps sharing it remains on the device.
  9. Migration from earlier versions. When updating from an earlier version of A-Note, the data of the earlier version is imported automatically on the device. We recommend creating a backup in the earlier version before updating.
  10. Uninstalling. Deleting the App deletes the notes, images and settings held on the device, and we are unable to restore them. If they are included in a device backup (such as an iCloud backup), restoring from that backup is up to the user.
  11. Intended use. The App is a note-taking app for personal records. Data that must be retained for business or legal purposes, and data whose loss would have a serious impact, should not be kept in the App alone; please also keep it by other means.

Established: July 28, 2026
Revised: August 30, 2026 (new Articles 3, 4 and 9; additions to Articles 2, 5, 8 and 11; new Annex 1)
A-Soft